Terms and conditions


  • The estimate assumes complete access to the site (no others contractors allowed) and access to an adequate power supply, toilet facilities and warm running water free of charge.
  • Estimate is not a fixed price. It is based on the complete work being carried away. We reserve a right to change prices if you wish only some of the work carried away by our company.
  • Unless otherwise stated, decorating work is assumed to be carried away on surfaces that are in stable condition. Unless otherwise stated, tiling work is assumed to require standard size and materials to be used. Required time and cost of tiling is increased if tiling requires use of glass, natural stones, granites and oversized or small tiles (mosaic). The list is not exclusive. If a professional is required i.e. carpenter to complete a specific task we reserve the right to instruct on your behalf and invoice you at the rates. Estimators will be able to help only if a customer provides them with detailed information when describing their needs.
  • Unless otherwise stated, our company will not remove large rubbish (old kitchen units, old tiles and doors etc.). However, a customer may arrange a removal of the rubbish for an additional fee. Small rubbish will be removed as a part of the standard service.
  • Our company cannot be held responsible for any damage to the fittings that are removed. However, our company will be extra careful with the new fittings.
  • In order to avoid any misunderstandings our estimates are as accurate as possible. A task that is not on the list will not be included. In order to add a thing that is missing please inform us and we will change the estimate.
  • Our company reserves the right to change the estimate, quote and final invoice if unforeseen problems appear and if possible, an approval will be sought in advance. After acceptance of an estimate, our company reserves the right to refuse additional tasks that were not included in the estimate. Extra cost will be incurred if our company accepts an additional task.
  • A sign with our company name and contact details is to be set in a visible location for the duration of work.
  • A customer cannot employ the services of any contractor, sub-contractor or worker provided on a direct or indirect basis before or during works as well as for 12 months following completion of the works.
  • Our estimators are not a part of our company team. They are hired independently because of their experience and knowledge. They are not to be contacted about project, work or payment matter.
  • A 30% deposit is required prior to the commencement of work. Please note that deposits are cannot be refunded, except in cases where our company is unable to deliver the contracted services, in which case a deposit would be refunded in full. Invoice terms are strictly 7 days following sign off.
  • Payment of deposit constitutes agreement to these terms and conditions.